Trimester Two FAQ

Posted 15 January 2021
Everything you need to know before Trimester Two
Accommodation, No Detriment Policy, returning to campus and much more. All the answers you need for Trimester Two in one place.


We understand that this might be a distressing time for our members and you may have a lot of questions. Hull University Students’ Union is still here for you during this time and your Student President Team is still working hard to represent you.

For any housing, academic, financial or other queries, our Advice Centre advisers are now working remotely, but are answering calls from our general advice line 01482 466263 and also emails via [email protected]

The Student President Team is currently working remotely but can be reached to answer any questions you may have. Phoebe and Simeon will be working Monday - Friday and the rest of the team will remain on furlough for some days. For their working patterns, please head to their social media pages, which are linked below.

Phoebe, President of the Students’ Union: [email protected]

Evie, President of Inclusivity and Diversity: [email protected]

Simeon, President of Education: [email protected]

Sian, President of Sport: [email protected]

Ellis, President of Activities: [email protected]

Please get in touch if you have any concerns, but we hope the below FAQs may be able to answer some of your questions.


Will we still be returning to University for lectures to start on 1 Feb?

Students must stay where they are, whether that’s in their student accommodation or permanent residence and should not return to campus unless they are on one of the specific courses. 

In a recent Prime Minister’s address, there was confirmation that pupils are not expected to return to schools until at least 8 March. While the Higher Education sector was not mentioned in the address, the University of Hull have subsequently found reference from the Department for Education that all University students not on critical courses should expect to continue learning online until 8 March also. The University of Hull expects to be able to update student on this on the week commencing February 22nd.

The small number of ‘critical’ courses are listed in this letter to students from Michelle Donelan MP. The full list of courses and modules has also been communicated to students via a University email. Please get in touch with [email protected] if you have not received this.

Will we have all online teaching or will there be blended learning?

For those who are not on the specific list of courses, as mentioned in this here, teaching will be entirely online until 8 March.

Will we have a no detriment policy like last year?

The University is aware that COVID-19 may have an impact on your learning and assessments in 2020/21 and therefore they have created the University of Hull Safety Net, which is designed to mitigate this impact. More info here.

President of the Students’ Union, Phoebe, is currently working with the Uni to try and reinstate the same no-detriment policy as was in place last year.


The University of Hull released the following information on Jan 15th:

"As mentioned in our recent emails, we have been working to provide you with as much information as possible about how we are supporting you in your learning and assessments at this time. Please find below further detail about the No Detriment approach, which forms part of our Student Safety Net.

What is the No Detriment approach?

The University’s No Detriment approach is designed to mitigate the detrimental effects that you might have experienced while continuing your studies during the COVID-19 pandemic.


The No Detriment approach ensures that any drop in your grade performance during the COVID-19 impacted period will not have a detrimental effect on your degree classification when you complete your studies.


What does this mean for me?  

For undergraduate finalists in 2021

  • We will calculate your average mark from the pre-COVID period (up to March 2020), including your marks at level 4 (and level 3 if you took a foundation year), to give us an indication of your performance trajectory (or, in simpler terms, the degree classification you were heading for at that point)
  • We will calculate your average mark from the period affected by COVID-19 (from March 2020 to the present)
  • We will then compare these two averages
  • If your trajectory from the period up to March 2020  was towards a higher grade than through the period post- March 2020,  we will adjust your degree classification to reflect this

As a reminder:

For undergraduate degrees, the different levels of study generally reflect year of study as below:

Level 3 = foundation year

Level 4 = first year

Level 5 = second year

Level 6 = final year (for most students on a 3 year degree)

For integrated Master’s students, your final year is your fourth year.

For undergraduate students who will be finalists next year (2021/2022)

We appreciate your studies will be affected by COVID-19 and we will follow the same process as outlined above. This means any drop in your performance during the COVID-19 period will not have a detrimental effect on your degree classification when you complete your studies.

For PGT finalists in 2021

  • If you are a postgraduate taught student we will use your overall average mark to calculate any award of merit or distinction in the normal way.
  • We will then re-calculate your average mark excluding the lowest 20 credit module mark. 
  • If the averages are different, we will take the higher average and award you a pass, merit or distinction based on the higher average.
  • We have temporarily suspended the requirement for you to achieve a minimum mark in your dissertation to be eligible for merit or distinction.

 For both UG and PGT students, the process will be overseen by the University Board of Examiners, with the addition of a senior oversight group chaired by the Pro Vice Chancellor Education, to ensure this approach is applied fairly and consistently.

We understand you may have more detailed questions as to how this may apply to you, and will continue to follow up with further FAQs and scenarios next week, and if you have any questions in the meantime, please do speak to your personal supervisor."


Will the January assessment period be going ahead?

All scheduled assessments – almost all of which are taking place online – are going ahead as planned. If you wish to request an extension to your submission deadline or a delayed examination attempt, this should be done by submitting a request in MyJourney.

Will this summer’s exams be online?

We are currently working with the University to confirm details of this summer’s exams and will share the outcome in due course.


Will we get a refund for accommodation?

In response to the lockdown announced on Monday 4 January, the University has been reviewing its approach to accommodation fees. They have listened closely to our students and are aware of the concerns you have over the payment of accommodation fees when you have been advised by the Government not to return to your accommodation.

We are pleased to confirm that for all students who have not returned to University accommodation in The Courtyard, Taylor Court or Westfield Court, the University will waive the accommodation fees payable for a period of 8 weeks, up to 28 February. Although the national lockdown period is currently until mid-February, the University of Hull will be waiving accommodation fees until 28 February, in line with the expected return to on-campus teaching.

Further details of this fee waiver have been sent in a University email.

Is the library open?

Yes, the Brynmor Jones Library is open as normal for those students who are on campus. The Library café is also open for takeaway food only.

How do I access Library resources?

The Library is open from 08.30 – 20.00 pm Monday to Friday and weekends 09.00 -1730, for current University staff and students only, as a safe personal study environment.

Numbers are limited to individual study spaces and available on the Ground, 1st and 6th Floors. Each space needs to be booked through the online booking system, which is available via the Library website. If you no longer need your booking please ensure you cancel this as we do look to ensure maximum usage by re-allocating spaces if bookings are not taken up.

You can reserve books for collection using the library search. Whilst in the Library you can request assistance by emailing [email protected] our team are there to help you.

Skills workshops, webinars and personal appointments are continuing, but being delivered online. The Skills Team will continue to help you develop academic and digital skills to support and enhance your studies and research. The team cover study, writing, referencing, resource discovery, analysis, presentation and ICT skills.

All of this can be accessed through the Skills website. New skills guide to help you learn remotely. See the new and returning students webpage.

If you are working remotely, the library offers some resources online. You can access this here.

Is Student Central open?

No, Student Central is not open. We currently do not have a planned day for reopening but we’ll be in touch as soon as we have.

Is the SPAR shop open?

No, SPAR is closed until further notice, but limited essentials including soup and pasta will be on sale from the library café.

Is the Allam Sports Centre open?

No, the Sports Centre is now closed. If you have a gym membership with Hull Sport, more details of the closure will have communicated with you via email.

What about my student loan? Will I still receive a payment?

Student Finance England have confirmed that they will be processing the final loan instalments as planned. Applications for next year are also open. For up-to-date information, follow them on Twitter.

What about my student house?

Please remember that your housing contracts are still legally binding, however, the government has released some guidance to support you and ensure you are not evicted. Read the article here.

I think I need an extension on my work - what do I do?

The University has recognised that the steps taken in light of the COVID-19 situation will have an impact on our students. For that reason, the University has created the University of Hull Safety Net, which is designed to mitigate this impact.

Stay up to date with university advice here.

I am a lone parent or a disabled student and I have concerns with Universal Credit - can you help?

For lone parents and disabled students in receipt of  PIP (Personal Independence Payments) who might have any concerns relating to claiming Universal Credit, HUSU Advisers are working remotely and can complete any calculations that you may need. Please contact us using the contact details above. 

I am struggling financially - what can I do?

For any students struggling financially, you can still apply to the Hardship Support Fund, via MyHull Portal as the team are also working remotely and still assessing applications. For immediate needs, there is a local food bank you can contact: Beanie Street food bank, 01482 224783 or email them: [email protected] 

What wellbeing support can I access?

Students struggling with their mental health at this time can access support via the NHS and online resources from Public Health England, along with support from mental health charity Mind. In addition to this, there is the OfS-funded Student Space, Every Mind Matters for adults, and Young Minds for young people.

The University also has dedicated mental health support provision, detail of which can be found here.

Can we book a room in the SU? 

No, as Student Central is currently closed, these will not be bookable until further notice.

Can we meet as a student group?

Not during this current lockdown period, except to meet outside with one person to exercise, which could be a good idea to make a buddy system for any new students! Please make sure you maintain socially distanced from anybody outside your bubble.

Are the Give It A Go events still happening? 

Yes, we are running GIAG events virtually as a good way to meet new people or try something new. Check to see how you can get involved.

Can I still sign up to a volunteer project? 

Volunteering can still take place as per the government guidelines, however, most of our student-led projects are not running as they usually do. You can join one of our groups still by emailing [email protected] to find out more or take a look at what external opportunities there are in person or virtually that you can help with here.

What about WelcomeFest: The Reunion?

Due to the recent lockdown restrictions and government guidelines, all WelcomeFest: Reunion events will take place virtually. Keep an eye out on our social media for more info to come!

For more information on the University’s response to COVID-19, head to their dedicated web page here and remember to check your student emails for newsletter updates from both the University of Hull and Hull University Students’ Union.

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